1. Service Overview

Mountain Gate Center provides visa processing, domestic worker recruitment, and related documentation services under MOHRE guidelines. By using our services, you agree to these Terms and Conditions.

2. Payment Terms

• All service fees displayed on the Visa Services Page must be paid upfront unless specified otherwise.
• For installment plans: Customers must pay AED 4,000 upfront and provide three (4) PDC checks of AED 1,750 each.
• For Tamara installment plans: Customers are required to pay the displayed service amounts plus AED 500 as a processing fee.
• All prices and service charges are subject to 5% VAT as per UAE law.
• Additional service charges of AED 160 per month apply.

3. Refund and Cancellation Policy

• Clients may cancel their service at any time without penalty.
• Payments made prior to cancellation are non-refundable.
• In cases where visa processing or employment has begun, Mountain Gate Center will handle all related legal and procedural matters, including coordination with government authorities and termination documentation.
• The final payment serves as a fixed provision covering administrative costs, legal compliance, and risk liabilities.

4. Service Delivery & Timelines

Visa processing timelines depend on government approvals, applicant eligibility, and domestic worker status within the UAE. While Mountain Gate Center strives for timely service, delays caused by external or governmental factors are beyond our control.

5. Limitation of Liability

Mountain Gate Center is not liable for:

• Government-related delays or rejections
• Client-side documentation errors or incomplete submissions
• Acts of force majeure or third-party service delays

6. Governing Law

These Terms are governed by the laws of the United Arab Emirates. All disputes shall be subject to the exclusive jurisdiction of UAE courts.

7. Modifications

Mountain Gate Center may update these Terms from time to time. Continued use of our website or services constitutes acceptance of any modifications.

8. Contact Information

For any inquiries or complaints, please contact:

? Mountain Gate Center

? Phone: +971 4 401 8888

? Email: info@mgtadbeer.com

? Website: https://mgtadbeer.com